Start by searching the Help Center using the words that best describe the issue, such as “blurry scan”, “restore purchase”, “OCR”, “export”, or “camera permission”. Follow the article steps before contacting support.
If the issue continues, contact support through the official Scanner App support channel via [email protected]. Include the device, operating system, app version, affected feature, exact reproduction steps, and any safe screenshots or recordings.
Avoid opening multiple requests for the same issue. If the problem resolves, update the existing request so the support team has the correct status.